
Frequently Asked Questions (FAQ)
When will my order be processed and shipped?
Orders are processed within 1-2 business days (Monday to Saturday). After processing, the delivery times are as follows:
United Kingdom: Transit takes 5-6 business days. Total delivery time: 6-8 business days.
United States: Transit takes 5-7 business days. Total delivery time: 6-9 business days. Read more in our Shipping Policy.
What payment methods do you accept?
We accept Visa, MasterCard, Maestro, American Express, PayPal, Google Pay, Apple Pay, and Shop Pay.
What should I do if my package is lost?
If your package is missing or delayed beyond the expected timeframe, contact us. We’ll investigate and offer a replacement or refund if needed. Get help in our Shipping Policy.